Our all-natural custom organic lip balms include only organic ingredients such as beeswax, flavor, vitamin E, rosemary extract, calendula, and cocoa butter, as well as organic oils such as sunflower seed, coconut, extra virgin olive, peppermint, hemp seed, and spearmint oil. Not only are our personalized organic lip balms healthy, but they soften and moisturize lips with amazing-tasting flavors.
✦ Is there a minimum amount of lip balm that must be ordered?
The minimum order amount varies by product and is shown on each individual product page along with production times and Rush production options. Most of our lip balms start around 100-125 pieces.
✦ Can I order more than one flavor without an additional setup?
Many of our lip balms offer the option to purchase more than one flavor! The quantity varies from product to product, and ranges from 100 to 250 pieces. Details and instructions on how to order can be found on individual product pages.
✦ Do I have to pay a setup charge when I reorder a product?
No - as long as you are placing an exact reorder – there is no setup charge. If there are any changes at all (adding/changing information on the label, changing your logo, etc.), a new setup fee will apply. You can change the flavor, just not the previously provided label as we have to recreate the artwork. If you are placing an exact reorder, please email customer service so they can assist you in removing the setup fee.
✦ What is the shelf life of your lip balm products?
All of our lip balm products have a shelf life of 18-24 months, or an average of two years. If you would like to know about a specific product, contact us and we will be glad to answer all your questions.
✦ Do you offer a money-back guarantee?
Yes! If for any reason you are not satisfied with the quality of your product, we will rerun your order at no cost to you, or refund your money.
✦ Can I get help with my artwork?
Of course! When you order online, you will upload your logo during the checkout process. Once your order is submitted, we will send your graphics to our art department, who will create a FREE Proof mock-up of your graphics on the product you ordered. We will then return it to you for your approval before sending it to production.
Please visit our General FAQs page for more frequently asked questions about the Custom Lip Balm Store, including artwork requirements, shipping, and more.